Terms of service

Terms & Condition :- 

It is agreed that the following terms set out the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing. 

By booking a package/services provided by Two of Us Signature Studio, you are in agreement with the terms and conditions set out below. Two of Us Signature Studio reserves the right to change these terms and conditions at any time without prior notice.

-Meal/beverage for crews before or during lunch and dinner reception are required.

-The booking retainer fees secures the date, time and services of Two of Us Signature Studio* service is strictly non-refundable or transfer-able in the event of cancellation. 

-The booking retainer fees can be exchanged to other services such as local family, maternity or couple portraits services that substaintially equivalent to the retainer fees paid amount.

-The remaining balance of fees due is to be paid a week before the photography service. Delivery Timeline will be based on the day that final fees is received. 

-Two of Us Signature Studio* owns all intellectual property rights on the image and finished products unless otherwise specified in the contract. 

-Photography is based on Two of Us Signature Studio* style. Major editing such as facelift, skin smoothing, eye bag removal and etc is not inclusive in the standard package unless agreed by Two of Us Signature Studio* 

-Wedding attires to be brought by CLIENT for overseas pre-wedding photoshoot. Additional charges of RM500 per piece of wedding attire to CLIENT if requested Two of Us Signature Studio to bring/send for overseas pre-wedding photoshoot.

-We reserved the right to appoint another photographer to attend your scheduled day on our behalf to undertake the photography to his/her best ability provided with the agreement from the client. if appointed photographer being unable to attend your scheduled day due to unforeseen circumstances due to sickness or in an event of accident. 

* Two of Us Signature Studio* shall not be responsible:- 

For any unforeseen circumstances like personal injury, property damage arising out of resulting from the breakdown of camera or equipments, acts of GOD, fire, floods, global pandemic, war, acts of war (whether war be declared or not), acts of terrorism, riots, insurrections, civil commotions, strikes, lockouts, or other labor disturbances, acts, omissions or delays in acting by any governmental authority or default of any third party including theft or robbery or any other technical problems that may render cause the end imaged to be damage or lost or the shooting be cancel. 

ENTIRE AGREEMENT: 

This agreement contains the entire understanding between Two of Us Signature Studio and THE CLIENT. It supersedes all prior and simultaneous agreements between the parties. The only way to change or add to this agreement is to do so in writing, and providing the document is signed by all the relevant parties. 

RESERVATION: 

Upon your signature , Two of Us Signature Studio will reserve the time and date agreed upon, and will not make other reservations for that time and date. If for any reason it is cancelled before the wedding date, we will retain the booking paid to hold the wedding or event date as a cancellation fee. Cancellation must be made in writing.
However, if the client requires to change the wedding date, we will do our best to accommodate and no cancellation fee will be charged as long as we were informed in writing nine months prior to the event date, and the photographer/cinematographer/make-up artist is still available for the new date and within six months of the original event date. Otherwise the new date will be subjected to current rates if applicable. If the photographer/cinematographer/make-up artist is not available for the new date, the original contract will be cancelled and subject to the cancellation policy. 

Photoshoot shall be subjected to postponement and/or delay in the event of any causes or conditions which are beyond the parties’ reasonable control including but not limited to fire, floods, global pandemic, war, acts of war (whether war be declared or not), acts of terrorism, riots, insurrections, civil commotions, strikes, lockouts, or other labor disturbances, acts, omissions or delays in acting by any governmental authority or any other party that prevent the

photo shoot from happening and/or render the photo shoot to be impossible directly or indirectly. Further cancellation shall be subjected to forfeiture of the deposit.

THE CLIENT understands and agrees that the balance owed for the wedding photography / videography package described in the contract is due prior to the last discussion before the actual wedding day or pre-wedding date of THE CLIENT.

EVENT GUIDE / COORDINATOR :
Two of Us Signature Studio recommends that THE CLIENT designates an “event guide” to point out/gather/organize important individuals/groups of people of whom specific photographs / videos are desired with, to the photographer / videographer during the wedding. The photographer / videographer will not be held accountable for not photographing / video desired people if there is no one to assist in identifying people or gathering people for photographs / videography. Two of Us Signature Studio is not responsible if key individuals fail to appear or cooperate during photography / videography sessions or for missed images due to details not revealed to Two of Us Signature Studio. 

DIGITAL NEGATIVES, PRINTS and COPYRIGHTS: 

The photographs, video, digital negatives or prints produced by Two of Us Signature Studio are protected by Copyright Law (all rights reserved) and may not be reproduced in any manner without Two of Us Signature Studio explicit written permission. Upon final payment by THE CLIENT, limited copyright ownership of the resulting images will be transferred to THE CLIENT under the following conditions: The digital files/photos are the property of THE CLIENT for personal use and for the purposes of the reproduction and distribution of photographs / video to friends and 

relatives. 

CLIENT must obtain written permission from, and compensate Two of Us Signature Studio prior to an event where THE CLIENT, THE CLIENT’S friends or relatives publish or sell the photographs / video for profit. The number of photos given to THE CLIENT is final when showcased in the web gallery/delivered on USB.

STYLE SPECIFICS: 

It is up to the CLIENT to specify the overall desired style of shooting to be done and communicate this with PHOTOGRAPHER, it is agreed by both parties that the PHOTOGRAPHER shall attempt to emulate the agreed upon style. PHOTOGRAPHER agrees to use his/her skills, experience, and abilities to achieve a satisfactory result for the CLIENT. There is no guarantee that the final results will be exactly in line with the CLIENTS vision, and the CLIENT recognizes the photography is an art form both subjective and variable. It is recognized by both parties that, good communication will help facilitate this, and setting aside time at the ceremony/reception for posed/group shots will facilitate a well rounded final product. The CLIENT understands that it is their responsibility to allow and schedule sufficient time for successful documentation of their event. Written timelines/notes ahead of time are helpful in sticking to a schedule and achieving a desirable result. PHOTOGRAPHER’s & CLIENT’s initials acknowledge their understanding. 

COPYRIGHTS: 

The photographs produced by PHOTOGRAPHER are protected by Federal Copyright Law (all rights reserved) and may not be reproduced in any manner without PHOTOGRAPHER explicitly written permission. Upon final payment by the CLIENT, and delivery of imagery, limited copyright release of the resulting images will be transferred to the CLIENT under the specific conditions/stipulations provided in the ‘copyright release’, and of the nature agreed to by both parties. A signed copy of the copyright release will be provided with the DVD/R or CD/R containing any released files/ digital images. 

EXHIBITION: 

CLIENT grants PHOTOGRAPHER permission to display selected images resulting from this assignment as an example of PHOTOGRAPHER work and for entrance into photographic competitions, publication, or direct printing and release all claims to profits, or direct profits that may arise from the use of images, additionally, CLIENT waves. It is the standard policy of PHOTOGRAPHER to never use such images in a negative manner, and should a specific image or the use of such an image be objectionable to the CLIENT, PHOTOGRAPHER Policy is to discontinue use of such an image as soon as is practical. 

MODEL RELEASE: 

The CLIENT hereby grants to PHOTOGRAPHER and its legal representatives and assigns, the irrevocable and unrestricted right to use and publish photographs of the CLIENT or in which the CLIENT may be included, for editorial, trade, advertising and any other purpose and in any manner and medium; to alter the same without restriction. The CLIENT hereby releases PHOTOGRAPHER and its legal representatives and assigns from any and all claims and liability relating to said photographs. The CLIENT agrees that the client’s guests, spouse, family members, and attendees of the event shall be made aware of the photography taking place at this event and that they may at any time become subjects of the photographs. It is the CLIENT’s responsibility to inform attendees of this. 

LIMIT OF LIABILITY: 

In the unlikely event that the photographer is unable to photograph the event, for any reason beyond his control, PHOTOGRAPHER will make every reasonable effort to secure a replacement photographer. If the situation should occur and a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the photography fee. PHOTOGRAPHER takes great care with respect to the exposure, storage, processing and delivery the images. If, in the unlikely event photographs are lost, destroyed, or stolen for reasons within or beyond PHOTOGRAPHER control, PHOTOGRAPHER liability is limited to the return of all payments received for the event package. The limit of liability for a partial loss of originals shall be a prorated amount of the exposures lost based on the percentage of total number of originals. 

SECURITY RETAINER DEPOSITS: 

In the event of cancellation by the CLIENT, the security retainer deposit paid is non-refundable. It shall be liquidated damages to PHOTOGRAPHER in the event of a breach of contract by CLIENT. The CLIENT shall additionally be responsible for payment for any PHOTOGRAPHER costs incurred up to time of cancellation. This can be up to the complete amount of the agreed upon photography fee. 

COMPLETION SCHEDULE: 

Photography processing takes approximately 8 – 12 weeks , and proofs should be ready for viewing no later than two months assuming the event/shoot takes place at the scheduled date and time. 

PAYMENT SCHEDULE :
Minimum Retainer is due at signing. Balance is payable in full by progress payment, prior to start of shooting. Payment forms accepted at time of shooting are cash and/or online bank transfer. All other forms of payment must have cleared prior to the beginning date/time of coverage. 

 

Best Regards, 

TWO OF US SIGNATURE STUDIO by

TWOOX PRODUCTION SDN BHD